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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
RepricerExpress comes equipped with a comprehensive array of features that allows you to tailor your pricing strategies and compete effectively in a manner that aligns with your business objectives. The platform provides a selection of pre-designed and reliable repricing templates, making it incredibly straightforward for users to get started quickly. You can easily set up a template, modify it to fit your specific requirements, and rapidly enhance your sales performance. Recognizing that not all competitors are alike, RepricerExpress gives you the ability to adopt distinct strategies for competing with FBA, MFN, and Buy Box Sellers on Amazon. The system can automatically adjust your repricing tactics based on various factors such as sales history, Buy Box status, sales rank, inventory levels, and numerous other Amazon-related criteria. Furthermore, you can conveniently categorize your competitors based on their fulfillment methods, seller ratings, feedback, shipping origins, and dispatch times. This feature empowers you to eliminate rivals from consideration who may not be relevant or tend to undercut prices consistently on your listings, thus streamlining your competitive strategy. Ultimately, this allows you to focus on the competitors that matter most, enhancing your market position.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
SentryKit
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
RepricerExpress
Founded
1999
Country
United Kingdom
Website
repricerexpress.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
Yes
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Pricing Optimization
Channel Analysis
Yes
Competing Product Analysis
Yes
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
Yes
Pricing Analytics
Yes
Profitability Analysis
No
Scenario Planning
No
