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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
Implementing a pricing strategy has never been more straightforward. You can gather your competitors' foundational prices, shipping fees, and even their stock availability. We are capable of extracting a wealth of information from platforms like Amazon, Google Shopping, eBay, and others, which includes product names, descriptions, brands, images, features, categories, and identifiers. As most purchases begin with an online search, it’s crucial to monitor and enhance your product rankings within Amazon's internal search engine as well as your own site’s visibility on Google. Remember, the quality of the product often outweighs the price; therefore, adopt the approach of industry leaders like Amazon by analyzing which products excel in performance on major marketplaces and price comparison websites to incorporate them into your inventory. Gaining insights into your competitors is essential for crafting a successful strategy; you need to know what they are selling, their ratings, pricing structures, shipping policies, and inventory levels. Additionally, obtaining individual product reviews is invaluable, as there is much to glean from customer feedback. Be prepared to respond promptly to any price changes made by your competitors to stay competitive. Understanding these dynamics will not only help you improve your offerings but also position your business for greater success in the market.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
No
Google Shopping
No
eBay
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
Price API
Website
www.priceapi.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
