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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
Effortlessly oversee and expand your Amazon venture using ManageByStats’ comprehensive, data-driven software collection. With multiple tools seamlessly integrated into a single platform, ManageByStats offers essential resources, insights, and functionalities to enhance your Amazon operations conveniently. We continuously adapt our tools and features to align with the evolving needs of the Amazon marketplace. Our mission is to empower sellers to increase their profitability by gaining a deeper understanding of their metrics and the necessary actions to drive results. Automate the process of requesting reviews on Amazon and categorize customers based on their feedback. Instantly generate and implement personalized communications for buyers and sellers, including tailored outreach emails. All crucial data points are consolidated in one location, allowing you to analyze profits, conversion rates, daily traffic, and more. Additionally, ManageByStats automatically creates customized checklists and dispatches pertinent notifications, ensuring you remain focused on key performance indicators, reviews, inventory levels, listing modifications, and beyond. With these innovative features, you can take your Amazon business to new heights and navigate challenges with confidence.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
$59.97 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
Carbon6
Country
Canada
Website
www.carbon6.io/managebystats
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
