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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
KDROI v2 combines four essential tools designed to enhance your book's appeal to readers, facilitate book promotions, generate effective keywords for AMS, and collect authentic reader reviews. It's important to recognize that fewer than 3% of your audience typically provides feedback, and increasing this percentage requires a careful approach to remain compliant with Amazon's guidelines. Reviewers are allowed to share their social media links and website information, but the challenge lies in sifting through thousands of reviews to identify those who have included their contact details. Fortunately, with KDROI v2, you can efficiently scan through thousands of profiles from over 100 related books within your genre. This allows you to launch a social media outreach campaign, offering review copies of your book in exchange for feedback. Meanwhile, KDROI will provide an estimated time for project completion while working diligently in the background to harvest contact details from over 10,000 profiles. After the analysis is complete, you will receive a .csv file that contains the relevant contact information of reviewers within your specific category, providing you with valuable resources for your outreach efforts. This streamlined process not only saves you time but also maximizes your potential for gaining insightful reviews.
API Access
Has API
API Access
Has API
Integrations
Amazon
Brave Browser
Google Chrome
Mozilla Firefox
Opera
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
$77 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
KDROI
Country
United Kingdom
Website
www.kdroi.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis