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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Feedback.one helps businesses collect and organize user feedback so they can make better decisions based on real customer insights. Instead of relying on emails, contact forms, or live chat, a small feedback button is added to your website. When users click this button, a simple user-friendly form is displayed that takes less than a minute to complete. Once feedback is submitted, your team can view, organize, and manage everything from one dashboard. This makes it easier to understand what users think, identify common trends, and improve your product. Why choose us? - Unlimited free projects and feedback - Easy setup: Add your domain and insert one line of code into enable it on your website. - Secure: The feedback form can only be accessed from your own domain. - Fast and lightweight: Our script won't slow down your website.

Description

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Asana No 
Freshdesk No 
GitLab No 
Jira No 
Microsoft Teams No 
Productboard No 
Redmine No 
Slack No 
Stackreaction No 
Teamwork CRM No 
Trello No 
WordPress No 
Wrike No 
YouTrack No 
Zapier No 
Zendesk No 

Integrations

GitHub Yes 
Asana Yes 
Freshdesk Yes 
GitLab Yes 
Jira Yes 
Microsoft Teams Yes 
Productboard Yes 
Redmine Yes 
Slack Yes 
Stackreaction Yes 
Teamwork CRM Yes 
Trello Yes 
WordPress Yes 
Wrike Yes 
YouTrack Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

€10/month -Free 1 project/user
€10/month for 3 projects / 3 team members*
€23/month for 7 projects / 7 team members*
€47/month for 15 projects / 15 team members*
* billed anually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Feedback.one

Founded

2024

Country

United States

Website

feedback.one

Vendor Details

Company Name

Ybug

Founded

2016

Country

Czech Republic

Website

ybug.io

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys No 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management No 

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