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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Gather insights from your users to enhance your SaaS application. Being open with your audience by displaying a feedback board fosters trust and communication. Incorporating an upvote option allows you to prioritize user suggestions effectively. The accessible API simplifies the process of developing your feedback widget, enabling you to collect valuable input seamlessly. By identifying users, you can follow up with them and ensure their feedback is acknowledged. All the necessary tools to kick off your feedback initiative are included. Additionally, utilizing Zapier can help you automate tailored workflows to further streamline the process and improve user engagement.

Description

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WordPress
Zapier
Adobe Analytics
Adobe Marketo Engage
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
Intercom
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
Zendesk

Integrations

WordPress
Zapier
Adobe Analytics
Adobe Marketo Engage
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
Intercom
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
Zendesk

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

$229/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feedback Farm

Country

Canada

Website

feedback.farm/

Vendor Details

Company Name

Mopinion

Founded

2013

Country

Netherlands

Website

www.mopinionlabs.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Hello Customer Reviews

Hello Customer

Insider Metrics
Delighted Reviews

Delighted

Qualtrics