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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather insights from your users to enhance your SaaS application. Being open with your audience by displaying a feedback board fosters trust and communication. Incorporating an upvote option allows you to prioritize user suggestions effectively. The accessible API simplifies the process of developing your feedback widget, enabling you to collect valuable input seamlessly. By identifying users, you can follow up with them and ensure their feedback is acknowledged. All the necessary tools to kick off your feedback initiative are included. Additionally, utilizing Zapier can help you automate tailored workflows to further streamline the process and improve user engagement.

Description

LoopingBack is an innovative, asynchronous video platform crafted to improve communication and engagement within organizations. It allows users to create and share genuine video messages while gathering diverse feedback through video, audio, and text formats, all enhanced by AI-generated insights to deliver impactful outcomes. Unlike conventional video tools, LoopingBack facilitates two-way communication, empowering recipients to reply directly and cultivate stronger connections. The platform also features engagement analytics that monitor viewer interactions, yielding critical information about message performance. Furthermore, LoopingBack's AI functionalities automatically condense feedback, highlight key themes, and seamlessly incorporate insights into team workflows, optimizing decision-making processes. By merging the personal appeal of video with the efficacy of AI, LoopingBack revolutionizes traditional surveys into immersive narratives, making it a perfect choice for marketers, remote teams, and leaders in pursuit of genuine feedback. This unique approach not only enhances user engagement but also significantly streamlines the feedback collection process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Zapier Yes 

Integrations

WordPress No 
Zapier No 

Pricing Details

$9 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback Farm

Country

Canada

Website

feedback.farm/

Vendor Details

Company Name

LoopingBack

Founded

2018

Country

United States

Website

loopingback.ai/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Video

Analytics No 
Brand Overlay No 
Bulk Uploading No 
Closed Captions No 
Mobile Screen Support No 
Privacy Options No 
Social Sharing No 
Video Looping No 
Video Streaming No 

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