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Description
By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.
Description
Reviewsion is a Shopify application designed for sellers operating on platforms like Etsy or eBay who wish to integrate marketplace feedback directly into their Shopify stores. The app facilitates the importation of reviews, aligning them with Shopify products based on SKU or title, and showcases them in various customizable widgets, which can include both photo and video testimonials. Merchants benefit from a centralized dashboard for managing their reviews, along with automated requests sent to customers post-purchase to encourage additional feedback. Furthermore, the app employs AI technology to analyze customer comments and insights. The Pro version enhances functionality by incorporating automatic synchronization with Etsy and eBay, enabling review translation, and implementing moderation features that filter out potentially inappropriate content for further examination. Additionally, Reviewsion allows sellers to link ChatGPT or Claude via a read-only access point to inquire about customer feedback. Notably, there is no need for a browser extension to facilitate the connection with Etsy and eBay, making the integration process seamless and user-friendly. This comprehensive tool empowers merchants to harness valuable customer insights to improve their offerings and enhance their storefronts.
API Access
Has API
No
API Access
Has API
No
Integrations
DST Connect
Yes
Etsy
No
Lightspeed Retail
Yes
Shopify
No
WordPress
Yes
eBay
No
Integrations
DST Connect
No
Etsy
Yes
Lightspeed Retail
No
Shopify
Yes
WordPress
No
eBay
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9/month
A free plan and a free trial are available. Standard is $9/month, and Pro is $19/month.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Feedback Company
Founded
2010
Country
Netherlands
Website
www.feedbackcompany.com
Vendor Details
Company Name
Reviewsion
Founded
2024
Country
Singapore
Website
www.reviewsion.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No