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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather and showcase verified reviews for your business and its offerings to enhance your reputation. Explore additional types of user-generated content that can be integrated into your online marketing efforts. Boost your conversion rates and website traffic by prominently displaying star ratings in Google search results. Streamline the review collection process by inviting customers to share their thoughts on your shop in a hassle-free manner, without requiring them to sign up. Encourage customer engagement by prompting them to leave feedback. Tailor the emails used to request reviews to reflect your brand by customizing the text and logo, either through a built-in editor or by inputting your own HTML code. Facilitate an easy and user-friendly method for customers to rate your business. Solicit feedback on both the shopping experience and the purchased products and services using a single email, eliminating the need for any registration. This comprehensive approach not only fosters customer loyalty but also positions your brand more favorably in the marketplace.

Description

SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Magento
Mindbody
Salesforce
ServiceTitan
Shopify
Storeden
Tripadvisor
VirtueMart
WooCommerce
Yelp
Zendesk
Zoho CRM

Integrations

Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Magento
Mindbody
Salesforce
ServiceTitan
Shopify
Storeden
Tripadvisor
VirtueMart
WooCommerce
Yelp
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zoorate

Founded

2009

Country

Italy

Website

www.feedaty.com

Vendor Details

Company Name

SurgePoint

Website

www.thesurgepoint.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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