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Average Ratings 3 Ratings
Description
No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.
Description
ReputationStacker consistently ranks as the #1 reputation management software for a reason: it helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers—on autopilot.
This fully hands-off reputation management and review generation platform automates review requests, monitors online reviews across all major platforms, and safeguards your brand’s online reputation, so you can focus on running your business while the system works behind the scenes.
ReputationStacker’s reporting and analytics suite transforms customer feedback from online reviews and NPS surveys into quantified, actionable insights that help improve operations, elevate customer experience, and drive even more positive reviews.
Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses that need centralized reputation management, increased review volume, improved customer experience, and stronger local search visibility across every location.
API Access
Has API
API Access
Has API
Integrations
Access EPoS
Facebook
Google Business Profile
Mosaic by MethodWorx
Vita Mojo
Zapier
me&u
Integrations
Access EPoS
Facebook
Google Business Profile
Mosaic by MethodWorx
Vita Mojo
Zapier
me&u
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$63 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feed It Back
Founded
2008
Country
United Kingdom
Website
feeditback.com
Vendor Details
Company Name
ReputationStacker
Founded
2016
Country
United States
Website
reputationstacker.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label