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Description
Faveo was specifically created to meet the needs of startups and SME’s by providing them with ticket-based support systems. Customer retention is a major challenge in today's highly competitive startup environment.
Main Features
Asset Management
Email Integration
Customer DataBase
Self Service Portal
Invoicing & Billing
Surveys & Feedback
Knowledge Base
Alerts/Escalation
Contract Management
Incident Management
Management of Known Issues
Service Desk (ITIL ITSM).
Ticket Management
Help Desk Management
Issue tracking
Description
ProTicket signifies a groundbreaking advancement in the realm of Box Office ticketing technology and service. By leveraging standard PCs and printers, TicketReturn™ removes the requirement for specialized hardware, tailored workstation software, and proprietary network systems. Whether upgrading an existing Box Office or implementing a new setup, it stands out as the most straightforward and budget-friendly option to meet the growing need for sophisticated ticketing solutions. TicketReturn™ offers comprehensive management solutions that come with bundled yearly software licenses for point-of-sale ticketing and customer account management, as well as detailed reporting, custom email customer interfaces, patron management, and enhanced database marketing capabilities. Each system is designed for real-time connectivity with TicketReturn™ Web hosting, enabling online ticket sales and customer account management while seamlessly integrating with current customer websites. Customers have the flexibility to choose contract terms of three or five years, ensuring that a tailored solution meets their specific needs. This innovative approach positions TicketReturn™ as a leading choice in the ticketing industry.
API Access
Has API
API Access
Has API
Integrations
Facebook
MSG91
WhatsApp
X (Twitter)
Pricing Details
$485 one-time payment
Free Trial
Free Version
Pricing Details
$300 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ladybird Web Solution
Founded
2009
Country
India
Website
www.ladybirdweb.com
Vendor Details
Company Name
TicketReturn
Founded
2000
Country
United States
Website
www.ticketreturn.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
