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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
MSG91
Microsoft SharePoint
WhatsApp
X (Twitter)

Integrations

Facebook
MSG91
Microsoft SharePoint
WhatsApp
X (Twitter)

Pricing Details

$485 one-time payment
Free Trial
Free Version

Pricing Details

$1,299 per server
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Ladybird Web Solution

Founded

2009

Country

India

Website

www.ladybirdweb.com

Vendor Details

Company Name

HarePoint

Founded

2003

Country

Canada

Website

www.harepoint.com/Products/HarePointHelpDesk/Default.aspx

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

ServicePRO Reviews

ServicePRO

Help Desk Technology International
Total Support HelpDesk Reviews

Total Support HelpDesk

Resource Dynamics