Compare Fastcall vs. Serpent in 2026

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Description

Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.

Description

Serpent is a modern Salesforce DevOps solution built to speed up release cycles and reduce friction in deployments. Featuring a task-based GitFlow UI, it makes version control and release planning accessible to all team members, regardless of Git knowledge, by mapping every change to clear, manageable tasks. Org management is simplified with scratch org pooling and quick connections to sandboxes or production, minimizing wait times and setup hassles. The platform automates end-to-end deployments, including metadata, test data, and environment rollbacks, all within a unified interface. Serpent’s transparent audit trails and visual deployment histories support compliance and make collaboration seamless. It supports hybrid low-code and full-code workflows, bridging the gap between admins and developers. Pricing plans are straightforward with no hidden user fees, and the platform includes VS Code integration for enhanced developer experience. Serpent is ideal for Salesforce teams seeking reliable, scalable DevOps automation that reduces overhead and improves delivery speed. Serpent also ships a native MCP server, letting agentic clients such as Claude, Cursor and Windsurf plan a deployment, raise a pull request or start a pipeline without leaving the editor. More than 60 Salesforce teams run their releases on it. The platform comes from Tekunda (tekunda.com), a Salesforce consulting, ISV and PDO partner that builds on Serpent for its own client delivery.

API Access

Has API Yes

API Access

Has API Yes

Screenshots View All

Fastcall Admin Settings Call Recording page with enabled outbound, inbound, internal, and dual-channel recording switches.

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Integrations

Salesforce Yes

Bitbucket No

GitHub No

GitLab No

Jira No

Slack Yes

Twilio Yes

WhatsApp Yes

Explore All 4 Integrations

Integrations

Salesforce Yes

Bitbucket Yes

GitHub Yes

GitLab Yes

Jira Yes

Slack No

Twilio No

WhatsApp No

Explore All 5 Integrations

Pricing Details

$30/user/month

Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.

Free Trial Yes

Free Version No