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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FastLajna serves as a cloud-based AI receptionist designed specifically for small service-oriented businesses that rely on appointments, such as barbershops, beauty salons, wellness studios, and automotive services. Operating 24/7, it efficiently handles incoming calls, answering common inquiries related to services, pricing, and operating hours by utilizing data from the business's website. Additionally, it checks the availability of appointments via Google Calendar, enabling seamless booking, rescheduling, or cancellation of appointments, and can place callers on a waitlist if the service is at capacity. Business owners benefit from the ability to review call logs, transcripts, and summaries through the FastLajna application, which is equipped to support multiple languages, including Czech, Slovak, English, and Ukrainian. During setup, businesses can integrate their calendars, forward their existing phone numbers, and provide their website details, ensuring a smooth transition to using the service, which currently operates with Czech telephone numbers only. Moreover, this innovative solution not only enhances customer service but also streamlines appointment management for small businesses, ultimately contributing to improved operational efficiency.

Description

Wenly operates as a cloud-based AI receptionist and phone-answering solution tailored for small service-oriented companies. It effectively manages calls that are forwarded from a designated business number, utilizing the service, pricing, and service area details provided by the business. The system excels in differentiating between urgent and routine inquiries, directing emergency calls to an on-call number, and filtering out spam and telemarketing calls. Following each call, Wenly sends an email containing the caller's information, along with a summary, transcript, and recording of the conversation. This service caters specifically to industries such as HVAC, plumbing, electrical, roofing, garage door services, towing, locksmithing, and real estate, all of which primarily rely on phone communications for customer inquiries. Various plans are available, offering call-minute allowances, and the Starter plan and above include calendar booking features. Additionally, Wenly supplies weekly performance reports and a chat widget for websites, while the Managed plan offers a review of leads by human agents. Companies can retain their existing phone numbers, and callers are informed that their calls are being answered automatically and could be recorded for quality assurance. Overall, Wenly streamlines communication for small businesses, enhancing their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Google Calendar Yes 

Integrations

Google Calendar No 

Pricing Details

CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fastlajna

Founded

2026

Country

Czech Republic

Website

fastlajna.cz/en

Vendor Details

Company Name

Wenly

Founded

2026

Country

Pakistan

Website

www.heywenly.com

Product Features

Product Features

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