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Description
Fast Reply is an innovative iPhone keyboard that allows users to access their frequently used responses with just a single tap or shortcut. Whether it's for texts, direct messages, emails, customer support replies, or marketplace communications, you can save a message once and send it across various platforms. By typing a brief trigger such as “omw” or “addr,” the keyboard instantly replaces it with the full response at your cursor, or you can conveniently browse the library of replies without exiting your current application. With customizable fill-in-the-blank options like {name} and {date}, a single template can be effectively utilized in multiple discussions. The app also boasts features like on-device AI rewriting for compatible iPhones, nested folders for organization, attachments, smart collections, iCloud synchronization, and private folder sharing capabilities. The basic version of the keyboard and the initial replies are free, along with the option to create five personalized responses. Upgrading to Pro enables unlimited replies, enhanced trigger expansion, the use of variables, AI Assist features, attachment capabilities, and full synchronization support. Additionally, users will find that the ability to organize their responses ensures greater efficiency in communication.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free; Pro from $2.99/month
Free Trial
Free Version
Pricing Details
$78 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fast Reply
Founded
2023
Country
United States
Website
fastreplyapp.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management