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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fast Reply is an innovative iPhone keyboard that allows users to access their frequently used responses with just a single tap or shortcut. Whether it's for texts, direct messages, emails, customer support replies, or marketplace communications, you can save a message once and send it across various platforms. By typing a brief trigger such as “omw” or “addr,” the keyboard instantly replaces it with the full response at your cursor, or you can conveniently browse the library of replies without exiting your current application. With customizable fill-in-the-blank options like {name} and {date}, a single template can be effectively utilized in multiple discussions. The app also boasts features like on-device AI rewriting for compatible iPhones, nested folders for organization, attachments, smart collections, iCloud synchronization, and private folder sharing capabilities. The basic version of the keyboard and the initial replies are free, along with the option to create five personalized responses. Upgrading to Pro enables unlimited replies, enhanced trigger expansion, the use of variables, AI Assist features, attachment capabilities, and full synchronization support. Additionally, users will find that the ability to organize their responses ensures greater efficiency in communication.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free; Pro from $2.99/month
Free Trial
Free Version

Pricing Details

$78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fast Reply

Founded

2023

Country

United States

Website

fastreplyapp.com

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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