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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Faros AI combines all your operational data from multiple sources and enhances them with machine learning signals. The Faros AI Engineering Operations Platform allows you to harness this data so you can accelerate productivity, and better manager your engineering operations. With Faros AI, engineering leaders can scale their operations in a more data-informed way — using data to identify bottlenecks, measure progress towards organizational goals, better support teams with the right resources, and accurately assess the impact of interventions over time. DORA Metrics come standard in Faros AI, and the platform is extensible to allow organizations to build their own custom dashboards and metrics so they can get deep insights into their engineering operations and take intelligent action in a data-driven manner. Leading organizations including Box, Coursera, GoFundMe, Astronomer, Salesforce, etc. trust Faros AI as their engops platform of choice.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zendesk
Amazon EC2
Asana
Backlog
Buildkite
CircleCI
Datadog
Dixa
Docker
GitLab
Google Calendar
Help Scout
Helpshift
Intercom
Jenkins
Jira
Salesforce Agentforce Service
SonarQube Cloud
SonarQube Server
Travis CI

Integrations

Zendesk
Amazon EC2
Asana
Backlog
Buildkite
CircleCI
Datadog
Dixa
Docker
GitLab
Google Calendar
Help Scout
Helpshift
Intercom
Jenkins
Jira
Salesforce Agentforce Service
SonarQube Cloud
SonarQube Server
Travis CI

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Faros AI

Founded

2019

Country

United States

Website

www.faros.ai/

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

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