Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.
Description
Spectoos is a powerful platform that offers a variety of widgets to empower website owners. It streamlines the process of testimonials curation and management.
Our users can collect testimonials on all major review sites (Yelp. Amazon. TripAdvisor. LinkedIn Recommendations. Twitter. Facebook. You can also create a customized testimonial request form that you can share with your customers.
The testimonials can be embedded on any webpage using a widget, also known as the Faceboard.
Spectoos also provides performance statistics (e.g. which is the most clicked testimonial), an SEO Page to drive traffic to our users' sites, and many other features.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LinkedIn
No
Microsoft Excel
Yes
Salesforce
Yes
Tripadvisor
No
X (Twitter)
Yes
Yelp
No
Integrations
Facebook
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
LinkedIn
Yes
Microsoft Excel
No
Salesforce
No
Tripadvisor
Yes
X (Twitter)
No
Yelp
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Famepilot Internet
Founded
2018
Country
India
Website
famepilot.com
Vendor Details
Company Name
Spectoos Inc.
Founded
2017
Country
United States
Website
www.spectoos.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No