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Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

Spectoos is a powerful platform that offers a variety of widgets to empower website owners. It streamlines the process of testimonials curation and management. Our users can collect testimonials on all major review sites (Yelp. Amazon. TripAdvisor. LinkedIn Recommendations. Twitter. Facebook. You can also create a customized testimonial request form that you can share with your customers. The testimonials can be embedded on any webpage using a widget, also known as the Faceboard. Spectoos also provides performance statistics (e.g. which is the most clicked testimonial), an SEO Page to drive traffic to our users' sites, and many other features.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LinkedIn No 
Microsoft Excel Yes 
Salesforce Yes 
Tripadvisor No 
X (Twitter) Yes 
Yelp No 

Integrations

Facebook Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
LinkedIn Yes 
Microsoft Excel No 
Salesforce No 
Tripadvisor Yes 
X (Twitter) No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$10.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

Spectoos Inc.

Founded

2017

Country

United States

Website

www.spectoos.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives