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Description
Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.
Description
RevuKangaroo was developed to assist your business in managing its online reputation, improving employee interactions with clients, and proactively resolving customer issues prior to their appearance on review platforms. This all-in-one solution is accessible through a user-friendly website. It effectively categorizes customer feedback regarding specific employees and ensures that favorable reviews are promoted across prominent sites like Google+, Yelp, Facebook, Twitter, and others. Furthermore, RevuKangaroo is tailored to match the aesthetic of your existing website. Each time a customer submits a review, you receive an alert via your review panel. This platform empowers you to swiftly address negative experiences internally, preventing them from becoming public online. Additionally, RevuKangaroo aids in amplifying the volume of positive reviews across all leading websites while also fostering a stronger connection between your employees and clients. By utilizing this tool, your business can enhance its reputation and build trust with customers more effectively.
API Access
Has API
API Access
Has API
Integrations
Aptora Total Office Manager
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
X (Twitter)
Yelp
Integrations
Aptora Total Office Manager
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
X (Twitter)
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Famepilot Internet
Founded
2018
Country
India
Website
famepilot.com
Vendor Details
Company Name
RevuKangaroo
Founded
2016
Country
United States
Website
revukangaroo.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label