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Description
Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.
Description
Prompting your client to leave a review has never been easier or faster. Fetch Reviews stands out as one of the premier products for managing reviews in today's market. Its intuitive dashboard streamlines the review management process, enabling you to effortlessly send out review requests while also tracking your clients' request history. Research indicates that a significant 88% of consumers rely on reviews prior to making purchases, and 63% are more inclined to buy from businesses that showcase positive feedback. This understanding has driven us to simplify the process for clients to share their thoughts directly, ensuring their voices are heard before a review is posted publicly. By allowing clients to offer manual feedback, you have the opportunity to address any concerns they may have, ultimately enhancing your reputation and customer satisfaction. Thus, not only do you foster a more positive interaction, but you also mitigate potential negative reviews before they surface.
API Access
Has API
API Access
Has API
Integrations
Facebook
Airbnb
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
Tripadvisor
X (Twitter)
Yelp
Integrations
Facebook
Airbnb
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
Tripadvisor
X (Twitter)
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Famepilot Internet
Founded
2018
Country
India
Website
famepilot.com
Vendor Details
Company Name
Fetch Review
Founded
2024
Country
Australia
Website
fetch.review/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label