Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Description
Call-recording.com offers a cutting-edge recording solution tailored for Cisco CUCM and Cisco WebEx, ensuring compliance with call regulations and preserving message history. You can easily deploy our thin, zero-config, stateless container on your preferred hypervisor or container platform, allowing calls to be securely journaled to our SaaS backend service for hassle-free reviews, all while ensuring end-to-end encryption. With our user-friendly setup wizard, all essential settings for Cisco CUCM are configured seamlessly, and integration with Cisco WebEx and Cisco WebEx Calling for message history and call recording requires just two clicks. We provide unlimited storage for all call recordings and message histories, making it convenient for users. Our standout feature is the self-service setup that allows clients to implement the solution effortlessly and forget about it. Interested users can quickly sign up for a 30-day trial without any demo request or credit card requirement, as we are confident that trying our product will demonstrate our superiority over competitors. Additionally, the straightforward process and robust features make this solution ideal for organizations aiming to enhance their communication compliance effortlessly.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cisco Webex
Cisco Unified Communications Manager
Clio
Microsoft Teams
Integrations
Cisco Webex
Cisco Unified Communications Manager
Clio
Microsoft Teams
Pricing Details
$14.99
Free Trial
Free Version
Pricing Details
$4/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Vendor Details
Company Name
Call Observe LLC
Founded
2026
Country
United States
Website
call-recording.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Alternatives
Alternatives
No Alternatives