Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.

Description

Quickly start texting using your current business phone numbers with our text messaging application that supports bringing your own carrier. For a single low monthly fee, you can access your account across various devices, allowing you to manage business and personal contacts separately while keeping them synchronized. Enjoy the ability to send and receive MMS messages, enhancing your communication with rich media. You can also schedule individual messages or simultaneously reach out to multiple recipients with ease. Your account provides the flexibility of logging in on multiple devices and accessing your messages from any computer using popular browsers like Chrome, Firefox, or Edge. Multiple users can utilize the same number, enabling your team to respond to any incoming message seamlessly. This way, your customers can connect with you just as effortlessly as they would with friends and family via text. There's no need for them to download a different messaging application; they can simply reach out to your business number to initiate contact. This convenient setup not only streamlines communication but also enhances customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Webex
Clio
Microsoft Teams

Integrations

Cisco Webex
Clio
Microsoft Teams

Pricing Details

$14.99
Free Trial
Free Version

Pricing Details

$19.99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Falkon Systems

Founded

2021

Country

United States

Website

www.falkonsms.com

Vendor Details

Company Name

Textable

Country

United States

Website

www.textable.co

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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