Average Ratings 4 Ratings
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Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Description
Text4Customers is an innovative web-based platform designed for managing and launching SMS marketing campaigns, enabling organizations to effectively connect with their desired audiences. This system features a robust and adaptable sending engine that automates the distribution of messages to recipients, facilitating seamless communication. With its two-way automated mobile campaign management capabilities, users can create reusable message templates and handle their contacts and contact groups with ease. The platform allows for the distribution of bulk messages to specific recipients and groups, and supports both individual and mass messaging options, along with scheduling for campaigns and messages. Furthermore, it simplifies the process of importing contacts from Excel and CSV files, empowering users to manage multiple businesses through distinct dedicated accounts. Users can also share campaign URLs with their mailing lists from various email providers like Gmail, Yahoo, and Hotmail, as well as import address books from different mail servers, making it a comprehensive tool for effective customer engagement. Ultimately, Text4Customers streamlines communication strategies, enhancing the efficiency of marketing efforts across diverse platforms.
API Access
Has API
API Access
Has API
Integrations
Cisco Webex
Clio
Gmail
Microsoft Excel
Microsoft Teams
Yahoo! Mail
Integrations
Cisco Webex
Clio
Gmail
Microsoft Excel
Microsoft Teams
Yahoo! Mail
Pricing Details
$14.99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Vendor Details
Company Name
SSA Soft
Founded
2006
Country
United States
Website
www.ssasoft.com/products/text4customer/
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
