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Description

Uncover the overlooked and unexamined aspects of your workplace. By fostering unprecedented engagement and transparency, you can cultivate safer, more enjoyable, and more efficient environments for your team. Frontline workers and leaders now anticipate seamless, mobile-first solutions for reporting, workflows, and communication. The majority of reporting systems often fail to engage the wider workforce, resulting in usage by only a limited number of individuals. This can lead to a lack of comprehensive situational awareness, causing unforeseen challenges. It is not merely the management teams that hold the key to understanding critical issues, but rather the employees in the field who notice the subtle yet significant details that influence your operations. They are eager for an opportunity to express their thoughts, contribute actively, resolve challenges, and make a difference. The presence of disparate reporting tools for various functions raises the barrier for users, making it more difficult for them to participate. Falcony equips your team and stakeholders with an ideal tool designed to empower them to share their insights, engage in inspections, collaborate effectively, and find resolutions. Ultimately, fostering an environment where every voice matters can lead to transformative changes in your workplace dynamics.

Description

Streamline tedious and repetitive tasks so you can concentrate on delivering products that are both safer and more effective, and do so at a quicker pace. IQVIA’s SmartSolve Postmarket Surveillance offers a comprehensive SaaS solution for postmarket surveillance (PMS), equipping you with best practices for the centralized management of all PMS activities. The Fusion event, tailored for SmartSolve and RIM Smart users, provides extensive education on pertinent quality and regulatory subjects, offering actionable insights and practical tools applicable across any Life Sciences organization. Initially launched as a live conference for SmartSolve users, Fusion has transformed over recent years to encompass both virtual and in-person events for the broader SmartSolve and RIM Smart communities. Enhance your compliance response times, accuracy, predictive planning, and overall efficiency through the IQVIA SmartSolve™ Regulatory Connector. This Connected Intelligence framework represents our forward-thinking, integrated strategy aimed at fostering significant operational efficiencies across the board, ultimately benefiting your organization in numerous ways. Embrace these advancements to ensure your organization remains competitive in a rapidly evolving landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BI Book Yes 
Indent No 
Jira Yes 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
SAP Cloud Platform Yes 
Workday Extend Yes 

Integrations

BI Book No 
Indent Yes 
Jira No 
Microsoft Power BI No 
Microsoft SharePoint No 
SAP Cloud Platform No 
Workday Extend No 

Pricing Details

€150 per month
Free Trial Yes 
Free Version No 

Pricing Details

$542 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Falcony

Founded

2012

Country

Finland

Website

www.falcony.io

Vendor Details

Company Name

IQVIA

Founded

1982

Country

United States

Website

www.iqvia.com/solutions/integrated-global-compliance/quality-compliance/smartsolve-eqms

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning No 
Risk Assessment Yes 
Workflow Management Yes 

CAPA

Audit Management Yes 
CAPA Planning No 
Change Management Yes 
Complaint Management Yes 
Incident Management Yes 
Nonconformance Tracking Yes 
Quality Control Yes 
Risk Management Yes 
Root Cause Analysis Yes 
Training Management Yes 

EHS Management

Audit Management Yes 
Corrective / Preventive Actions No 
Environmental Management No 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
MSDS No 
OSHA Recordkeeping Yes 
Occupational Health Management Yes 
Safety Risk Assessment Yes 
Training Management Yes 
Waste Management No 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management Yes 
Work Order Management Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis No 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

Inspection

Appointment Management No 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management Yes 

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control No 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Risk Management

Alerts/Notifications Yes 
Auditing No 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Dashboard Yes 
Exceptions Management Yes 
IT Risk Management Yes 
Internal Controls Management Yes 
Legal Risk Management Yes 
Mobile Access Yes 
Operational Risk Management Yes 
Predictive Analytics Yes 
Reputation Risk Management Yes 
Response Management Yes 
Risk Assessment Yes 

Safety Management

Audit Management Yes 
Corrective / Preventive Actions No 
Incident Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
OSHA Recordkeeping Yes 
Safety Risk Assessment Yes 
Training Management Yes 

Whistleblowing

Access Controls / Permissions Yes 
Automated Routing Yes 
Compliance Management Yes 
Customizable Branding Yes 
Multi-Language Support Yes 
Real-Time Chat No 
Reporting / Analytics Yes 
Workflow / Process Automation Yes 

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS Yes 
Certification Management No 
Corporate / Business No 
Learner Portal Yes 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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