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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A new data stream that assigns revenue to marketing channels, automates personalization of emails, and more. It's free to try for 14 days. You can get accurate and actionable information from customers when they are eager to share it. No annoying interrogations required. It's a simple, straight-forward install that works immediately and stays on-brand. No developer required (even on Shopify Plus!) Your survey will be automatically injected. Every minute that you don't run a Fairing Survey is a minute of your customer insights being lost. Instead of spending weeks implementing a complicated martech tool, stream data directly from your customers. Before you pay us a dime, gather meaningful and actionable insights. To get clarity on customer responses, use our most requested feature. Without the need for a complicated form, you can get that critical second layer of attribution data.

Description

In today's world, it is crucial for brands to reveal their authentic humanity to customers, not merely through words but by taking meaningful actions that foster positive and delightful experiences. By acting thoughtfully and consistently, businesses can create an environment where informed decision-making becomes significantly more straightforward. Utilizing data from various sources allows for the integration and analysis of different datasets, helping to unveil deeper insights. Remember, your customers are not just statistics; they are real individuals with aspirations and feelings. Our goal is to help you connect with your customers on a personal level, enabling you to craft remarkable human experiences. HX Connect is a proactive initiative designed to pinpoint any challenges your customers face, highlight areas for enhancement, and acknowledge your successes. Furthermore, HX One consolidates all essential business information into a single, live, and interactive platform, making it even easier to make informed choices that drive your business forward. Embrace this opportunity to enhance customer relationships and elevate your brand presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Alloy Automation
CartHook
Daasity
Google Analytics
Klaviyo
Motileo
Recharge
Rockerbox
Segments
Shopify
Triple Whale

Integrations

Alloy Automation
CartHook
Daasity
Google Analytics
Klaviyo
Motileo
Recharge
Rockerbox
Segments
Shopify
Triple Whale

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fairing

Founded

2018

Country

United States

Website

fairing.co

Vendor Details

Company Name

Potentiate

Founded

1992

Country

Australia

Website

www.potentiate.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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