Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Picture the ability to quickly address customer needs and swiftly tackle production challenges. With the FactoryTalk® Remote Access™ solution, there's no need to travel for managing, configuring, or establishing secure connections to customer equipment. Experience a more efficient way to provide exceptional support from any location. Instantly access and assist customer machinery at a moment’s notice! When customers reach out, you can establish a connection rapidly, regardless of your whereabouts. By utilizing remote access, you eliminate the expensive time and costs associated with travel for assistance. This will not only benefit your customers, but it will also enhance your financial savings. Being able to service customer equipment on demand allows you to expedite solutions, minimize downtime, and elevate overall productivity. Ensuring the safety of your operations is paramount; with features like multi-factor authentication, encrypted protocols, and stringent local access controls, you can prioritize security effectively. Moreover, this approach not only streamlines support but also fosters stronger relationships with your clients, ultimately leading to sustained business growth.

Description

LogMeIn Pro is a trusted remote access solution designed to provide seamless and secure connectivity to PCs and Macs from any device, including desktops and mobile phones. It enables individuals and small businesses to access their work computers remotely, improving flexibility and productivity by turning any location into a functional office. Key features include unlimited user access, quick file transfers, remote printing capabilities, and support for multi-monitor setups to mirror multiple screens remotely. The platform also integrates Bitdefender antivirus for comprehensive protection against malware and online threats. Various pricing plans cater to different needs, allowing access to 2, 5, or 10 computers with annual billing. Users benefit from a secure connection, easy setup, and features designed to simplify remote work. Testimonials highlight how LogMeIn Pro keeps business owners and staff connected and productive from afar. Overall, it reduces downtime and eliminates the need for daily commutes, enabling better work-life balance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CyberFOX Password Manager No 
OpenVoice No 
Teamstack No 

Integrations

CyberFOX Password Manager Yes 
OpenVoice Yes 
Teamstack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rockwell Automation

Founded

1903

Country

United States

Website

www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.logmein.com/products/pro

Product Features

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management Yes 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response No 
VPN Yes 
Vulnerability Scanning No 

Remote Desktop

Chat No 
Cross-Platform Access Yes 
File Transfer No 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback Yes 

Alternatives

FactoryTalk Metrics Reviews

FactoryTalk Metrics

Rockwell Automation

Alternatives

FactoryTalk Linx Reviews

FactoryTalk Linx

Rockwell Automation
Impero Connect Reviews

Impero Connect

Impero Software
RemoteView Reviews

RemoteView

RSUPPORT Co. Ltd.