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features
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support

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Description

The FNT Command software suite offers comprehensive visibility into all aspects of IT and telecommunications, facilitating the management of IT assets, cabling, infrastructure, data centers, and telecommunications resources. By utilizing FNT Command, organizations can deliver premium IT and telecommunications services effectively. Embracing a holistic perspective on resources, we align closely with our clients, overseeing everything from cabling to service delivery. Data centers encounter a variety of obstacles, including financial constraints, capacity issues, and regulatory compliance, as they strive to provide efficient and dependable IT solutions. As a centralized tool for management and optimization, FNT Command ensures you have complete insight into your entire data center framework, encompassing everything from the facility itself to hardware, software, networking, power, and climate control. This comprehensive overview not only streamlines daily operations but also enhances overall operational dependability, allowing for improved service delivery and client satisfaction. In the ever-evolving landscape of technology, having such a robust management tool is essential for staying competitive and meeting the demands of the market.

Description

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atera No 
Auvik No 
Cisco Meraki No 
ConnectWise Automate No 
ConnectWise PSA No 
Freshservice No 
Hudu No 
Kaseya BMS No 
Kaseya VSA No 
LogMeIn Central No 
Microsoft Excel Yes 
Naverisk RMM & PSA No 
NinjaOne No 
ScalePad No 
ScalePad Backup Radar No 
SonicWall Analytics No 
SuperOps No 
Syncro No 
Vorex No 
Warranty Wizard No 

Integrations

Atera Yes 
Auvik Yes 
Cisco Meraki Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
Freshservice Yes 
Hudu Yes 
Kaseya BMS Yes 
Kaseya VSA Yes 
LogMeIn Central Yes 
Microsoft Excel No 
Naverisk RMM & PSA Yes 
NinjaOne Yes 
ScalePad Yes 
ScalePad Backup Radar Yes 
SonicWall Analytics Yes 
SuperOps Yes 
Syncro Yes 
Vorex Yes 
Warranty Wizard Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FNT

Country

Germany

Website

www.fntsoftware.com/en/products/fnt-command

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-manager/

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In Yes 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking Yes 
QR Codes No 
Reservations No 
Service History No 

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management Yes 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment No 
Automated Provisioning No 
Infrastructure Automation No 
Node Management No 
Orchestration No 
Reporting Analytics / Visualization Yes 
Task Management No 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery Yes 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring No 

Network Mapping

Color Codes / Icons Yes 
Compliance Management Yes 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping Yes 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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