Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

It is an easy-to-use online CRM that allows B2C businesses to manage 100,000 leads and automate customer touchpoints, without having to change their sales process. It integrates seamlessly with third-party software and ensures compliance with regulators and GDPR. All the features you need in one place, a complete platform Contact us by phone, email, SMS, or postal mail - A powerful CRM that will help you manage 100,000 leads Intelligent workflows that automate your processes - Seamless integrations via our API, webhooks or Zapier integration - Multi-channel marketing automation - Custom reporting and analytics - Partner features (ideal if you sell, buy or refer leads). FLG is used by over 5,000 users to automate and manage their processes. To learn more about how we can help you, request a demo.

Description

OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Buffer
Circle Loop
Dropbox
Easyflow
Flow XO
LeadsBridge
Mailchimp
QuickBooks Online
Virtual Cabinet
Zapier

Integrations

Aircall
Buffer
Circle Loop
Dropbox
Easyflow
Flow XO
LeadsBridge
Mailchimp
QuickBooks Online
Virtual Cabinet
Zapier

Pricing Details

£16.50/user
Plus £82.50/month for 5 users (additional users £16.50)
XL £137.50/month for 5 users (additional users £27.50)
Concierge £262.50/month (additional users £52.50)
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FLG Business Technology

Founded

2007

Country

United Kingdom

Website

getflg.com

Vendor Details

Company Name

SunSmart Global

Founded

2004

Country

India

Website

sunsmartglobal.com/oxycrm/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

CustomAnswers Reviews

CustomAnswers

CustomAnswers Software
CASA Reviews

CASA

CASA Retail AI