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Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
Description
Boost employee efficiency and streamline work processes with smart in-app guidance tools. Enable your users to complete tasks more swiftly and with greater assurance. Remove tedious and repetitive duties from their workload. By automating certain steps, you can significantly cut down the time spent on unproductive tasks, allowing users to focus on what truly matters. Engage users with interactive, high-quality content, such as in-app videos that enhance the learning experience and build confidence in task execution. Provide in-app guidance within an immersive virtual setting, allowing users to practice steps and understand the app's functionality in real-time without the fear of making errors in the actual application. Deliver precise, step-by-step instructions to users exactly when and where they need them. Foster a seamless learning experience integrated into their workflow, empowering users to work more rapidly and effectively, ultimately enhancing overall productivity. This approach not only streamlines operations but also cultivates a more competent and confident workforce.
API Access
Has API
API Access
Has API
Integrations
Slack
Amazon S3
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Microsoft 365
Microsoft Teams
Mixpanel
Integrations
Slack
Amazon S3
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Microsoft 365
Microsoft Teams
Mixpanel
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Vendor Details
Company Name
EdCast
Founded
2014
Country
United States
Website
www.edcast.com
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Learning Experience Platforms
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library