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Description
Enabling guest access in Microsoft 365 is straightforward, but managing it effectively can be quite challenging, often leading to a tenant filled with forgotten external collaborators as users invite them without IT oversight. External User Manager provides IT administrators with a comprehensive framework that facilitates the entire process of external access management, encompassing request, approval, onboarding, and offboarding steps. Team owners are required to submit guest invitations through a streamlined workflow that ensures IT has the opportunity to review and approve access prior to it being granted. New external users are onboarded with appropriate permissions from the outset, while lifecycle management practices help maintain an organized guest list. To prevent outdated accounts from lingering indefinitely, automatic reminders notify team owners periodically to verify the necessity of continued access. This solution operates entirely within Microsoft Teams, eliminating the need for an external portal, and can be easily installed from the Microsoft Teams App Store. It is particularly beneficial for IT departments overseeing external collaborations among a wide range of users, from 500 to over 10,000, ensuring that management remains efficient and effective throughout the lifecycle of external user access. Ultimately, this structured approach not only enhances security but also streamlines collaboration across the organization.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Teams
Pricing Details
$1,599 per license per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solutions2Share GmbH
Founded
2011
Country
Germany
Website
www.solutions2share.com
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Product Features
User Provisioning and Governance
Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service
Product Features
Alternatives
No Alternatives