External User Manager Description
Enabling guest access in Microsoft 365 is straightforward, but managing it effectively can be quite challenging, often leading to a tenant filled with forgotten external collaborators as users invite them without IT oversight. External User Manager provides IT administrators with a comprehensive framework that facilitates the entire process of external access management, encompassing request, approval, onboarding, and offboarding steps. Team owners are required to submit guest invitations through a streamlined workflow that ensures IT has the opportunity to review and approve access prior to it being granted. New external users are onboarded with appropriate permissions from the outset, while lifecycle management practices help maintain an organized guest list. To prevent outdated accounts from lingering indefinitely, automatic reminders notify team owners periodically to verify the necessity of continued access. This solution operates entirely within Microsoft Teams, eliminating the need for an external portal, and can be easily installed from the Microsoft Teams App Store. It is particularly beneficial for IT departments overseeing external collaborations among a wide range of users, from 500 to over 10,000, ensuring that management remains efficient and effective throughout the lifecycle of external user access. Ultimately, this structured approach not only enhances security but also streamlines collaboration across the organization.
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