Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
TicketSearch provides organizations of all sizes with the tools and support they need to sell tickets, register attendees, manage workshops and merchandise, accept donations, and manage customer relationships. TicketSearch provides two levels of service: the standard edition with features for all organizations, and the enterprise version, which offers additional services like marketing, phone sales and additional support. TicketSearch offers a customized box office solution that can be tailored to your team's needs. From managing ticket inventory to providing daily revenue reports and loading events, TicketSearch has it all. Virtual phone sales, distribution of tickets, and mailing of patron packages are all available. A dedicated sales and customer support representative will be assigned your account to ensure TicketSearch seamlessly integrates with your team.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Artifax
No
Authorize.Net
No
Cybersource
No
Datadog
Yes
Facebook
No
Google Analytics
No
Google Tag Manager
No
HPE OneView
Yes
Mailchimp
No
Nagios Core
Yes
Integrations
Artifax
Yes
Authorize.Net
Yes
Cybersource
Yes
Datadog
No
Facebook
Yes
Google Analytics
Yes
Google Tag Manager
Yes
HPE OneView
No
Mailchimp
Yes
Nagios Core
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
Pricing varies by region. Reach out to our sales team to explore standard and enterprise solutions.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
TicketSearch
Founded
2020
Country
United States
Website
ticketsearch.com
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Event Booking
Attendee Management
Yes
Confirmation/Reminders
Yes
Discount/Coupon Management
Yes
Event Calendar
Yes
Marketing Management
Yes
Online Payments
Yes
Online Registration
Yes
Social Media Promotion
Yes
Wait List Management
Yes
Website Management
Yes
Event Management
Attendee Management
Yes
Badge Management
Yes
Conferences / Conventions
Yes
Exhibit / Vendor Management
Yes
Gamification
No
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
Yes
Ticketing
Yes
Volunteer Management
No
Weddings / Parties
No
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
Yes
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
Yes
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes
Venue Management
Attendee Management
Yes
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
Yes
Multi-Facility
Yes
Reservations Management
No
Resource Booking
No
Sales Management
Yes
Staff Management
No