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ease
features
design
support

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Write a Review

Description

An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adyen
CCR1016-12G
Cendyn Booking Engine
Cloudbeds
GuestCentric
HubSpot CRM
HubSpot Customer Platform
Impala
M-PESA
M3
MasterYield
Nuclias
OPERA Cloud PMS
PAYCOMET
SIHOT
Salesforce
Stripe
Ulyses Cloud
WeChat Pay
YieldPlanet

Integrations

Adyen
CCR1016-12G
Cendyn Booking Engine
Cloudbeds
GuestCentric
HubSpot CRM
HubSpot Customer Platform
Impala
M-PESA
M3
MasterYield
Nuclias
OPERA Cloud PMS
PAYCOMET
SIHOT
Salesforce
Stripe
Ulyses Cloud
WeChat Pay
YieldPlanet

Pricing Details

€2.5 per room per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Experience Hotel

Founded

2013

Country

United States

Website

www.experience-hotel.com

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

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