Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.
Description
Highlight your customer information with Magaya CRM, an integrated solution that works seamlessly with Magaya Supply Chain. This logistics CRM is designed to save time by reducing redundancies while promoting teamwork between sales and operations, enhancing visibility, refining processes, and incorporating essential business intelligence. Tailored specifically for the distinct customer and sales management demands of freight forwarders, Magaya CRM enables sales teams to operate more effectively, boosts their sales potential, and offers sales management insight into the performance of the sales force, while providing operational leaders with a clear perspective on pipeline health. Within a single platform, you can oversee leads, contacts, accounts, and associated quotes and customer interactions, breaking down silos and encouraging strong collaboration and communication among teams. Additionally, the marketing campaign management feature allows you to expand your business reach and effectiveness. This comprehensive approach ensures that all aspects of customer relationship management are optimized for success.
API Access
Has API
API Access
Has API
Integrations
CargoWise
Central Sales Assistant
Expedock
Magaya CRM
Magaya Supply Chain
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Okargo
Shipthis
Integrations
CargoWise
Central Sales Assistant
Expedock
Magaya CRM
Magaya Supply Chain
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Okargo
Shipthis
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Expedock
Founded
2019
Country
United States
Website
www.expedock.com
Vendor Details
Company Name
Magaya
Founded
2001
Country
United States
Website
www.magaya.com/magaya-crm/
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management