Sidecar Reviews

Sidecar Description

Sidecar is an innovative platform designed to enhance AI operations for freight forwarders and various logistics teams. It seamlessly integrates with the existing inboxes, transportation management systems, enterprise resource planning tools, customs systems, and carrier portals utilized by logistics desks. By preparing quotes, managing bookings, handling customs entries, producing shipping documents, and verifying invoices as work comes in, Sidecar efficiently tracks updates on shipments and cut-off times, while also inputting approved information into existing systems, regardless of API availability. With a robust memory that records details about each customer, lane, and partner, the platform learns from desk modifications and provides insights into job inquiries. Catering to a diverse clientele, Sidecar supports freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs, spanning from mid-market desks to large enterprise operations. Trusted by industry leaders such as Emirates, Seashell Logistics, and Rhenus Logistics, Sidecar proudly maintains SOC 2 Type II and ISO 27001:2022 certifications, ensuring the highest standards of security and reliability in the logistics sector. This commitment to excellence positions Sidecar as a critical asset for any logistics operation seeking to streamline processes and enhance efficiency.