Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Building a dedicated team to create and sustain a connected solution from the ground up can span several years and cost millions of dollars. In contrast, Exosite offers ready-made solutions for condition monitoring, smart home applications, and OEM-connected products that can be launched on the Murano platform instantly, allowing you to start generating value immediately. Exosite's Murano and its pre-packaged solutions are typically offered as multi-tenant hosted infrastructure, which is overseen and supported by the Exosite Dev-Ops team for optimal performance. For organizations that need to keep their software and data within their own infrastructure, single-tenant and on-premise hosting alternatives are also available. This flexibility empowers you to confidently manage a growing array of connected devices, users, analytics, and data storage needs. By utilizing Exosite’s Murano platform, you can effectively navigate the complexities of scaling your infrastructure, enabling you to concentrate on enhancing your business operations and strategies.
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Abhisi Help Desk
No
Chaport
No
Chatra
No
Crisp
No
Customerly
No
Dashly
No
Everyware Software Framework (ESF)
Yes
Freshchat
No
Freshdesk
No
Gist
No
Integrations
Abhisi Help Desk
Yes
Chaport
Yes
Chatra
Yes
Crisp
Yes
Customerly
Yes
Dashly
Yes
Everyware Software Framework (ESF)
No
Freshchat
Yes
Freshdesk
Yes
Gist
Yes
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Exosite
Founded
2009
Country
United States
Website
www.exosite.com/murano-iot-platform
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Product Features
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
No
Connectivity Management
No
Data Collection
No
Data Management
No
Device Management
No
Performance Management
No
Prototyping
No
Visualization
No
IoT Analytics
Activity Dashboard
No
Activity Tracking
No
Analytics
No
Asset Tracking
No
Data Collection
No
Data Synchronization
No
Data Visualization
No
ETL
No
Multiple Data Sources
No
Performance Analysis
No
Real-Time Analytics
No
Real-Time Data
No
Real-Time Monitoring
No
Status Tracking
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No