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Description
Building a dedicated team to create and sustain a connected solution from the ground up can span several years and cost millions of dollars. In contrast, Exosite offers ready-made solutions for condition monitoring, smart home applications, and OEM-connected products that can be launched on the Murano platform instantly, allowing you to start generating value immediately. Exosite's Murano and its pre-packaged solutions are typically offered as multi-tenant hosted infrastructure, which is overseen and supported by the Exosite Dev-Ops team for optimal performance. For organizations that need to keep their software and data within their own infrastructure, single-tenant and on-premise hosting alternatives are also available. This flexibility empowers you to confidently manage a growing array of connected devices, users, analytics, and data storage needs. By utilizing Exosite’s Murano platform, you can effectively navigate the complexities of scaling your infrastructure, enabling you to concentrate on enhancing your business operations and strategies.
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
API Access
Has API
API Access
Has API
Integrations
Chaport
Chatra
Collect.chat
Continually
Crisp
Dashly
Drift
Everyware Software Framework (ESF)
Freshchat
Freshdesk
Integrations
Chaport
Chatra
Collect.chat
Continually
Crisp
Dashly
Drift
Everyware Software Framework (ESF)
Freshchat
Freshdesk
Pricing Details
$200 per month
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Exosite
Founded
2009
Country
United States
Website
www.exosite.com/murano-iot-platform
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Product Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
IoT Analytics
Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management