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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our Comprehensive Sales Coaching Success Toolkit is designed to provide you with the essential elements of an effective coaching program, assess your call recordings in comparison to top-tier organizations, evaluate the effectiveness of your coaching initiatives, and outline the necessary steps to foster a coaching culture within your company. At its essence, conversation intelligence refers to the capacity to recognize and respond to cues during verbal exchanges. In the context of business discussions, this involves pinpointing critical behaviors that influence results and applying those insights to future conversations to enhance performance, as well as utilizing data derived from customer interactions to make better-informed choices and create an improved customer experience. Furthermore, conversation intelligence technology processes, analyzes, and converts voice and web conference dialogues into text. By employing AI, machine learning, and deep learning, this software reveals valuable, actionable insights, enabling businesses and their teams to unlock their maximum potential while continuously improving their strategies. Ultimately, harnessing conversation intelligence can lead to significant advancements in team performance and customer satisfaction.

Description

Gistly is a cutting-edge AI platform designed for conversation intelligence, offering features such as automated quality assurance scoring, real-time transcription in over ten languages—including the ability to handle Hindi-English code-switching—and monitoring for compliance with regulations like the DPDP Act and GDPR. This innovative solution ensures that every customer interaction is audited, moving away from the outdated practice of manually sampling only a small fraction of calls, typically around 2-5%. Tailored specifically for mid-market BPOs with a workforce ranging from 200 to 500 agents, Gistly can be deployed rapidly within 48 hours and comes with clear and transparent pricing. Additionally, it provides valuable conversation analytics that enhance overall operational efficiency in contact centers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Box
Cisco Webex
ClearSlide
Dropbox
Five9
FluentStream
Fuze
Google Drive
Groove
HubSpot CRM
HubSpot Customer Platform
InsideSales Playbooks
NiCE CXone Mpower
Outreach
Salesforce
Salesloft
Truto
Vonage Contact Center
Zoom

Integrations

Box
Cisco Webex
ClearSlide
Dropbox
Five9
FluentStream
Fuze
Google Drive
Groove
HubSpot CRM
HubSpot Customer Platform
InsideSales Playbooks
NiCE CXone Mpower
Outreach
Salesforce
Salesloft
Truto
Vonage Contact Center
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Vorsight

Founded

2007

Country

United States

Website

www.execvision.io

Vendor Details

Company Name

Gistly

Founded

2023

Country

India

Website

www.gistly.ai

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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