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Description
Excellent Survey is an online platform designed for creating surveys and forms, catering to professionals, teams, researchers, educators, and individual users alike. Users have the flexibility to begin with a blank form, utilize a customizable template, or even leverage an AI-generated draft to craft their questionnaires, employing a variety of 34 question types along with conditional logic to enhance their surveys. The intuitive editor also enables users to incorporate custom branding elements such as colors, fonts, logos, and themes to personalize their survey experience. Additionally, surveys can be easily disseminated through various channels, including links, QR codes, emails, social media, or website integration, allowing respondents the convenience of answering on mobile devices, tablets, or desktops. The platform's workspace offers analytical tools, including question charts, completion rates, timing metrics, NPS scores, audience demographics, and AI-generated insights along with recommended actions to improve response quality. Users have the option to export collected responses in multiple formats such as Excel, CSV, PDF, or SPSS-ready files for further analysis. The user interface is accessible in both English and Arabic, accommodating right-to-left text layouts for Arabic users. With a free account, users enjoy the benefit of unlimited surveys and responses, though there are limitations on survey-generation requests and new AI reports, capping these at 10 per hour for each user. Overall, Excellent Survey aims to streamline the process of survey creation and analysis for a diverse audience.
Description
Mindcat Surveys serves as a platform for gathering customer feedback and conducting surveys at physical service sites, enabling organizations to collect insights efficiently. Teams can generate QR-code surveys that customers access via their smartphones, allowing them to respond in either Arabic or English without the need for app downloads. As responses come in, dashboards provide real-time data on satisfaction levels, user comments, reasons for ratings, and trends specific to various branches. This system is particularly tailored for multi-location service centers, governmental offices, clinics, universities, and other services that interact with the public. Administrators have the ability to oversee survey questions and manage editor permissions, as well as export response data and integrate with reporting tools like Power BI or Salesforce through an API. Mindcat Surveys can be utilized as a vendor-hosted software-as-a-service (SaaS) option or deployed directly on the client’s infrastructure. The pricing structure is based on the number of editor seats and branches, with an initial setup fee required. Furthermore, the user interface and survey options are designed to be accessible in both English and Arabic, ensuring a wider reach for diverse audiences. This dual-language support enhances usability and encourages more comprehensive feedback from a variety of customers.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Microsoft Power BI
No
Salesforce
No
Pricing Details
Free
The free account includes unlimited surveys and responses, 34 question types, templates, branding, logic, AI drafting and reports, and PDF, Excel, CSV and SPSS-ready exports. AI survey generation and new AI reports are each limited to 10 requests per hour per user.
Free Trial
No
Free Version
Yes
Pricing Details
$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Excellent Survey
Website
excellentsurvey.com
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
United Arab Emirates
Website
mindcat.ai
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
