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Description
Excellent Survey is an online platform designed for creating surveys and forms, catering to professionals, teams, researchers, educators, and individual users alike. Users have the flexibility to begin with a blank form, utilize a customizable template, or even leverage an AI-generated draft to craft their questionnaires, employing a variety of 34 question types along with conditional logic to enhance their surveys. The intuitive editor also enables users to incorporate custom branding elements such as colors, fonts, logos, and themes to personalize their survey experience. Additionally, surveys can be easily disseminated through various channels, including links, QR codes, emails, social media, or website integration, allowing respondents the convenience of answering on mobile devices, tablets, or desktops. The platform's workspace offers analytical tools, including question charts, completion rates, timing metrics, NPS scores, audience demographics, and AI-generated insights along with recommended actions to improve response quality. Users have the option to export collected responses in multiple formats such as Excel, CSV, PDF, or SPSS-ready files for further analysis. The user interface is accessible in both English and Arabic, accommodating right-to-left text layouts for Arabic users. With a free account, users enjoy the benefit of unlimited surveys and responses, though there are limitations on survey-generation requests and new AI reports, capping these at 10 per hour for each user. Overall, Excellent Survey aims to streamline the process of survey creation and analysis for a diverse audience.
Description
Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Klaviyo
No
Loop Subscriptions
No
Replo
No
Shopify
No
Triple Whale
No
Integrations
Klaviyo
Yes
Loop Subscriptions
Yes
Replo
Yes
Shopify
Yes
Triple Whale
Yes
Pricing Details
Free
The free account includes unlimited surveys and responses, 34 question types, templates, branding, logic, AI drafting and reports, and PDF, Excel, CSV and SPSS-ready exports. AI survey generation and new AI reports are each limited to 10 requests per hour per user.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Excellent Survey
Website
excellentsurvey.com
Vendor Details
Company Name
KnoCommerce
Founded
2021
Country
United States
Website
knocommerce.com
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
