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Description
Exact Synergy is a comprehensive workflow and document management solution designed for businesses. New clients acquire the technology through complete solution packages, while current users can enhance their Synergy licenses by adding more users or supplementary solutions. In collaboration with our resellers, we provide a distinctive blend of expertise and services tailored to meet the specific requirements of small and medium enterprises (SMEs). At its core, Exact Synergy serves as the foundational platform for Exact's HRM, CRM, and BPM systems. It features robust process management and automation capabilities, complete with alerts and notifications. Additionally, it offers integrated document management and archiving, efficient project management and administration tools, as well as customizable templates for HR, sales, and various business workflows. Its seamless integration with Exact for Finance and ERP ensures a unified business environment. The software supports online access and is designed for international use. Moreover, Exact Synergy for CRM effectively dissolves the barriers among sales, marketing, finance, support, and other departments that interact with customers, resulting in a cohesive organization-wide database that enhances collaboration and communication. This multi-departmental connectivity is crucial for improving customer relationships and operational efficiency.
Description
Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.
API Access
Has API
API Access
Has API
Integrations
Confluence
Datadog
GitHub
Jira
New Relic
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Voyced
Integrations
Confluence
Datadog
GitHub
Jira
New Relic
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Voyced
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Exact
Founded
1984
Country
Netherlands
Website
www.exact.com/us/software/exact-synergy
Vendor Details
Company Name
Unframe
Founded
2024
Country
United States
Website
www.unframe.ai/solutions/synergy
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
