Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effective and knowledgeable community managers play a crucial role in the success of online communities. Evoq Engage provides these vital leaders with a comprehensive suite of tools designed for community management, allowing them to enhance member participation and elevate the overall worth of their online spaces. With the ability to swiftly visualize community health, they can track crucial metrics such as user engagement and activity levels. Community managers are equipped to oversee interactions throughout all facets of the community. Utilizing gamification strategies proves to be one of the most powerful methods for incentivizing and nurturing positive interactions. By establishing badges, points, and special privileges, community managers can influence the desired behaviors of their members. This empowerment enables community participants to unite around shared interests and causes. Additionally, they can control group visibility, decide which content areas are accessible to their members, and implement gamification elements to encourage group activities, fostering a vibrant and engaged community environment. Ultimately, these tools enable community managers to create a thriving, interactive space that benefits all members involved.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
DNN (DotNetNuke)
Facebook
LinkedIn
Mailchimp
X (Twitter)

Integrations

Adobe Marketo Engage
DNN (DotNetNuke)
Facebook
LinkedIn
Mailchimp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DNN Software

Founded

2006

Country

United States

Website

www.dnnsoftware.com

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)

Alternatives

Bunchball Nitro Reviews

Bunchball Nitro

BI WORLDWIDE
Motivarnos Reviews

Motivarnos

Gamifica
Mambo.IO Reviews

Mambo.IO

Mambo Solutions
Snowfly Reviews

Snowfly

Snowfly Performance Inc.