Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Evolution Textile Design software offers a comprehensive solution for all your design and coloring endeavors. You can effortlessly create or replicate your repeats and separations while utilizing our sophisticated color-matching system to apply colors. Additionally, print sample yardage and presentation boards directly from your computer with ease. Say goodbye to unnecessary expenses, as you have the option to purchase either the complete system or individual tools suited for specific tasks. This software provides the convenience to scan documents in your office, design from the comfort of your home, and print wherever you need. With Evolution, you gain the ability to choose the best environment to manage and streamline your projects. It supports various file formats such as TIFF, BMP, TGA, PCX, JPEG, PICT, PSD, indexed or true color, and is compatible with MAC, UNIX, or PC systems. This compatibility enables you to work seamlessly with files generated by major software packages, including popular commercial programs like Illustrator, Photoshop, and Corel. Furthermore, Evolution is directly integrated with the Evolution RIP, granting you complete oversight and control over your digital fabric printing processes. This ensures that your designs are executed with precision and quality.
Description
No matter if you're a small to medium-sized business or a large corporation listed on the FTSE100, whether operating in utilities or financial services, and whether you employ 10 or 600 agents, ICR Evolution offers tailored solutions to address all your customers' needs efficiently. By utilizing our scripting and templating capabilities, you can decrease the likelihood of customer outreach and improve your First Contact Resolution rate, ensuring seamless communication. Our user-friendly software not only minimizes agent fatigue but also allocates additional time for comprehensive customer evaluations, thus reducing the chances of repeat inquiries. The ICR software boasts several dialing modes, including predictive, progressive, preview, and agentless options, enabling you to select the most suitable method for each of your telesales initiatives. Your agents can concentrate solely on revenue collection, as the evolution software manages all other aspects seamlessly, enhancing overall operational efficiency. This approach not only ensures a better customer experience but also fosters a more productive work environment for your team.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
FootPrints
No
Freshdesk
No
Gmail
No
Instagram
No
ManageEngine ServiceDesk Plus
No
Microsoft Dynamics 365
No
Salesforce
No
Sugar Connect
No
Telegram
No
Integrations
Facebook
Yes
FootPrints
Yes
Freshdesk
Yes
Gmail
Yes
Instagram
Yes
ManageEngine ServiceDesk Plus
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Sugar Connect
Yes
Telegram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigiFab Systems
Country
United States
Website
www.digifab.com/systems/softtex.htm
Vendor Details
Company Name
ICR Evolution
Founded
1991
Country
Spain
Website
icr-evolution.com/en/
Product Features
Fashion Design
CAD Tools
Yes
Color Matching
Yes
Design Export
Yes
Fabric Matching
No
Fashion Illustrations
Yes
Pattern Grading
No
Pattern Layout / Print / Cut
Yes
Pattern, Color & Art Storage
Yes
Presentation Tools
Yes
Textile Pattern Design
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No