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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

Description

Weezevent provides more than 300,000 event organizers and leisure venues with innovative technological ticketing and cashless solutions. Growing rapidly since its launch in 2008 (Fast500 EMEA award), at the forefront of innovation (Grand Prix de l'Innovation), Weezevent has offices in London, Paris, Montreal, Lausanne, Madrid and Antwerp and has sales on all continents. Our clients organize all types of events of all sizes, including: Hellfest, Lollapalooza, Standon Calling, Alexandra Palace, Lakefest, Black Deer, Valley Fest, Ligue 1 clubs including PSG, the UEFA Euro Fanzone, Red Bull events, and many others. Weezevent is a cloud-based event registration and ticketing management software that enables event organizers to create online tickets, manage marketing campaigns, validate attendees' entries, and process payments in a centralized platform. The WeezTicket module allows businesses to customize the ticketing interface, organize recurring activities, add reservations according to individual requirements, and track event activities on an administrative dashboard.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Axis LMS No 
BeatSwitch No 
Swapcard No 

Integrations

Axis LMS Yes 
BeatSwitch Yes 
Swapcard Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£0.99 incl. tax per ticket
Weezevent pricing is based on selected functionalities. Plans are available across four modules, as outlined below:
• WeezTicket- Pricing starts from £0.99 per ticket sold
• WeezeAccess-
WeezAccess Mobile: Free
WeezAccess Pro device: Pricing starts from £90
• WeezPay- Pricing starts at £1.20 per attendee
• WeezTarget- Free upto 2500 activated contacts after which the pricing starts from £0.09 per year per activated contact
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Vendor Details

Company Name

Weezevent

Founded

2008

Country

France

Website

weezevent.com/en-gb/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Event Check In

Attendee Segmentation Yes 
Badge Printing No 
Data Import / Export Yes 
Data Synchronization Yes 
Guest List Management Yes 
Guest List Search Yes 
Lead Capture No 
Multi-Event Yes 
QR Codes Yes 
Reporting/Analytics Yes 
Ticketing Yes 

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification Yes 
Room Block Management No 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties Yes 

Event Marketing

Audience Segmentation No 
Campaign Management No 
Email Marketing Yes 
Event Calendar Yes 
Landing Pages / Web Forms Yes 
Location-Based Marketing No 
Reporting/Analytics Yes 
Social Media Promotion Yes 
Surveys & Feedback No 
Website Management No 

Virtual Event Platforms

Alerts/Notifications No 
Attendee Management Yes 
Customizable Branding Yes 
Event Management Yes 
File Sharing No 
Lead Capture No 
Live Audio/Video Chat No 
Live Text Chat No 
Mobile Access Yes 
Moderation No 
Pre-made Templates Yes 
Presentation Tools No 
Q&A No 
Reporting/Analytics Yes 
Social Media Promotion Yes 
Surveys/Polls No 
Virtual Booths No 
Virtual Lobby No 

Alternatives

Alternatives

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