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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

Description

Introducing Optimise, a premier global Partner Marketing Network renowned for its expansive reach and deep understanding of local markets, dedicated to enhancing partner marketing effectiveness. With a rich history spanning over two decades in award-winning partnership marketing, we have gained the trust of more than 800 global brands, establishing ourselves as the largest network in Southeast Asia, the Middle East, and Africa. Our presence is bolstered by 15 offices across four continents and a dedicated team of 180 professionals worldwide. We offer a comprehensive Partner Marketing Platform that features adaptable Service Levels, empowering you to tailor your Partner Marketing strategies to fit your unique business needs. Enhance your campaigns and broaden your reach by leveraging our all-encompassing partnership marketing platform. Whether you prefer to manage your partnerships internally, utilize our platform with supplementary campaign guidance, or delegate your partnership initiatives to our fully managed service, we provide the flexibility to align with your business objectives effectively. Our commitment is to ensure that you have the tools necessary for successful partnership marketing tailored to your preferences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Axis LMS No 
MINT No 
Squirrel No 

Integrations

Axis LMS Yes 
MINT Yes 
Squirrel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Vendor Details

Company Name

Optimise Media

Founded

1999

Country

United Kingdom

Website

optimisemedia.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Affiliate

Affiliate Management No 
Affiliate Tracking No 
Banner Management No 
Commission Management No 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Alternatives

Alternatives