Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it.
Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly.
Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality.
This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.
Description
Hospital Management Software offers robust, adaptable, and intuitive solutions tailored to provide tangible advantages for healthcare facilities and clinics. It leads to cost savings and increased revenue through enhancements across nearly every aspect of hospital management. Additionally, it elevates the quality of patient care by facilitating prompt delivery of lab results. Crescent Technosoft, headquartered in Chennai, India, is an emerging player in customized software development and outsourcing. Our expertise encompasses the creation of bespoke software applications and the provision of offshore outsourcing services. We focus on areas such as tailored programming, database architecture, and the development of client-server and internet/intranet software solutions. Over time, we have cultivated a strong team of outsourcing professionals from diverse backgrounds, which broadens the creative capabilities of our organization. This diverse expertise not only enhances our service delivery but also drives innovation within the healthcare technology sector.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Everhelp
Founded
2021
Country
Poland
Website
www.ever-help.com
Vendor Details
Company Name
Crescent Technosoft
Founded
2005
Country
India
Website
www.crescenttechnosofts.com/Hospitalsol.html
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Hospital Management
Accounting Integration
Yes
Appointment Management
Yes
Appointment Scheduling
Yes
Bed Management
Yes
Billing & Invoicing
Yes
Claims Management
No
In-Patient Management
Yes
Inventory Management
Yes
Medical Billing
Yes
Out-Patient Management
Yes
Patient Records Management
Yes
Physician Management
Yes
Policy Management
No
Revenue Management
Yes