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Description
The Etuma text analysis service transforms your open-ended customer feedback into reliable and actionable insights. When you receive large volumes of open-text comments from various sources, it becomes challenging to systematically convert them into timely and useful information. The manual process of reading and categorizing each comment proves to be slow, costly, and lacks consistency. While you may have explored keyword analysis, it often fails to yield statistically significant or actionable insights. Furthermore, feedback collected from different processes and channels tends to remain segregated, causing valuable information to be trapped within organizational silos, accessible only to a select few. Etuma offers existing integrations with numerous survey, customer experience management, and contact center platforms, while also allowing you to link any spontaneous feedback channels such as email or web forms, ensuring that every piece of feedback can be effectively utilized. By leveraging this service, you can enhance your understanding of customer sentiment and improve decision-making across your organization.
Description
Kyndi's innovative AI solutions are designed to enhance your organization's essential long-term goals related to strategic planning and risk assessment. By integrating Kyndi's AI software with Robotic Process Automation (RPA) tools, organizations can create bots that not only analyze text but also streamline inefficient processes through automation. This advanced technology significantly improves the threat assessment process by seamlessly integrating diverse data from various information silos on a large scale. With Kyndi's patented AI advancements, which encompass Natural Language Processing, Knowledge Graphs, and Machine Learning, businesses can analyze long-form text more intelligently, rapidly, and with greater transparency. Kyndi collaborates with prominent entities across various sectors within the Federal Government, such as Defense, Intelligence, finance, healthcare, IT, and infrastructure. Moreover, this centralized institutional knowledge can be leveraged across multiple domains, leading to enhanced decision-making and operational efficiency. As organizations face increasingly complex challenges, Kyndi's solutions provide the necessary tools to navigate these difficulties effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Etuma
Founded
2011
Country
Finland
Website
www.etuma.com
Vendor Details
Company Name
Kyndi
Founded
2014
Country
United States
Website
kyndi.com
Product Features
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
Product Features
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
