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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.

Description

The iGainSpark Solution serves as a robust Omni-Channel Loyalty Platform designed to help businesses recognize and connect with their customers effectively. It facilitates the implementation of loyalty programs for individual merchants, groups of merchants, or those within a coalition network. The loyalty system operates on an intuitive “Earn and Burn” approach, motivating customers to return for purchases while enjoying rewards in the process. This creates a mutually beneficial relationship between businesses and customers, essential for fostering a thriving loyalty ecosystem. Built on a secure cloud infrastructure, the platform is accessible to both businesses and their clientele, ensuring seamless interactions. Furthermore, its user-friendly design promotes ongoing engagement, making it an invaluable asset for any business looking to enhance customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
PayPal
Wipro Cloud Studio

Integrations

Amazon Web Services (AWS)
PayPal
Wipro Cloud Studio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Etiya

Country

Netherlands

Website

www.etiya.com/en/products/customer-relationship-management

Vendor Details

Company Name

MiracleCartes

Founded

2011

Country

India

Website

www.miraclecartes.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives

Globalloyalty Reviews

Globalloyalty

Global Loyalty
FiO iCRM Reviews

FiO iCRM

Ai-Intelekt Inc
SmartLoyalty Reviews

SmartLoyalty

BPC Group