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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents, so teams move faster without adding headcount. Diagnostics cover DNS, mail, SSL, ports and CVEs, and EtherAssist converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. For Windows 11 planning, EtherAssist reads Intune device data through Microsoft Graph, read-only, to show readiness. Compliance draft packs cover ISO 27001, ISO/IEC 42001 and 42002, Cyber Essentials, NCSC CAF, the NCSC Cloud Security Principles, DORA, NIS2 and more, exported as DOCX, PDF or zip. They are drafts for your team to review. Admins control the assistant per tenant: web search, connectors, sources and domains can each be switched on or off, and each connector write call needs the user's approval. You choose the region (UK, EU or US) for model calls. The audit log can be sent to your SIEM, retention purge runs from 1 to 3,650 days, and per-user export and purge are built in. MSPs manage customers from one multi-tenant console. EtherAssist also works in Microsoft Teams and as a browser extension, and connects to Zoho Desk. Standard plan: £16 per user per month. See EtherAssist in a live demo with the EfficientEther team.

Description

MSPStuff Switchboard serves as a hosted AI workspace and MCP gateway designed specifically for managed service providers. It facilitates read-only access to various systems including PSA, RMM, Microsoft 365, security, backup, and billing, enabling teams to pose inquiries in straightforward English. Users are empowered to generate traceable reports, dashboards, charts, and scheduled checks, while also utilizing read-only AI agents with the ability to review source tool calls. Administrators manage access based on individual users and platforms, ensuring that credentials are securely maintained server-side. The functionality of Switchboard can be accessed through its web application or via compatible MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor. This versatility allows managed service providers to enhance their operational efficiency and streamline communication across different systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Asio by ConnectWise No 
Axcient x360Recover No 
ChatGPT No 
Cisco Meraki No 
Claude No 
Claude Code No 
Claude Desktop No 
Claude Duet No 
ConnectWise Automate No 
ConnectWise PSA No 
Google Workspace No 
Microsoft 365 No 
Microsoft Copilot No 
Microsoft Intune Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Ninety No 
NinjaOne No 
SentinelOne Singularity No 
Xero No 

Integrations

Asio by ConnectWise Yes 
Axcient x360Recover Yes 
ChatGPT Yes 
Cisco Meraki Yes 
Claude Yes 
Claude Code Yes 
Claude Desktop Yes 
Claude Duet Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Copilot Yes 
Microsoft Intune No 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Ninety Yes 
NinjaOne Yes 
SentinelOne Singularity Yes 
Xero Yes 

Pricing Details

£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Trial No 
Free Version No 

Pricing Details

$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EfficientEther

Founded

2023

Country

United Kingdom

Website

efficientether.co.uk/products/etherassist

Vendor Details

Company Name

AutomatedMSP, LLC

Founded

2025

Country

United States

Website

www.mspstuff.io

Product Features

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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