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features
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support

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Write a Review

Description

Escapia helps you attract new guests and improve customer service. Escapia, which was developed by HomeAway Software is the most user-friendly and comprehensive vacation rental software available for property managers. Escapia simplifies and consolidates back-office activities by providing housekeeping and/or maintenance management, and real-time listing distribution via multiple channels.

Description

Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Vrbo Yes 
Aidaptive Yes 
Airbnb No 
Avantio Yes 
Beds24 No 
Beyond Yes 
Breezeway Yes 
Cloudbeds No 
EZcare Yes 
Felix Yes 
FlipKey Yes 
Gmail Yes 
Gueststream VRPc Yes 
Hostaway No 
Hostel Mate Yes 
Lodgify No 
Lynx Yes 
Operto Teams Yes 
Smoobu No 
StayFi Yes 

Integrations

Vrbo Yes 
Aidaptive No 
Airbnb Yes 
Avantio No 
Beds24 Yes 
Beyond No 
Breezeway No 
Cloudbeds Yes 
EZcare No 
Felix No 
FlipKey No 
Gmail No 
Gueststream VRPc No 
Hostaway Yes 
Hostel Mate No 
Lodgify Yes 
Lynx No 
Operto Teams No 
Smoobu Yes 
StayFi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Vrbo

Founded

1995

Country

United States

Website

www.escapia.com

Vendor Details

Company Name

Concierge Inc.

Country

United States

Website

www.meetmya.ai

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

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