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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance your visibility, connectivity, and revenue generated from your existing customer base with Entytle Insyghts. This innovative platform is the inaugural AI-driven solution for managing Customer Install Base Recurring Revenue specifically tailored for B2B manufacturers. Entytle Insyghts goes beyond mere management; it empowers you to reclaim lost wallet-share, minimize customer churn, and boost upselling opportunities within your established clientele. By leveraging this powerful tool, businesses can unlock new growth potential and foster stronger customer relationships.

Description

Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails. Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services. Topbox will help you unlock the insights in your customer interactions with Topbox.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Apptentive No 
Facebook No 
Five9 No 
Heymarket No 
Instagram No 
LivePerson No 
NiCE CXone Mpower No 
Oracle Sales No 
Oreka TR No 
Qualtrics Customer Experience No 
Quiq No 
Reddit No 
Salesforce No 
Stella Connect No 
X (Twitter) No 

Integrations

Apptentive Yes 
Facebook Yes 
Five9 Yes 
Heymarket Yes 
Instagram Yes 
LivePerson Yes 
NiCE CXone Mpower Yes 
Oracle Sales Yes 
Oreka TR Yes 
Qualtrics Customer Experience Yes 
Quiq Yes 
Reddit Yes 
Salesforce Yes 
Stella Connect Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Consumption-based model, based on the number of customer interactions that are processed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Entytle

Founded

2014

Country

United States

Website

www.entytle.com

Vendor Details

Company Name

Topbox, Inc.

Country

United States

Website

topbox.io

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content Yes 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Alternatives

Alternatives