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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enseo stands out as a premier provider of customer experience technology, focusing on sectors such as hospitality, senior living, and education. With a legacy of over 24 years marked by groundbreaking innovations, Enseo offers exceptional technology solutions that include in-room entertainment, managed Wi-Fi, room controls, and devices designed for employee safety. Their advanced platform seamlessly integrates popular streaming services like Netflix and YouTube onto guest room televisions, ensuring comprehensive Wi-Fi coverage throughout entire properties, while also featuring energy management systems that automate the control of thermostats, lighting, and window treatments. Furthermore, Enseo's employee safety solutions are equipped with reliable panic buttons, significantly enhancing the security of staff members. As a company committed to both employee satisfaction and technological progress, Enseo is also recognized for providing sustainable products and services that encompass not only in-room entertainment and high-speed internet but also energy management systems and room control technologies. Through their continuous evolution, Enseo aims to redefine the standards of customer experience in every sector they serve.

Description

eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enseo

Founded

2000

Country

United States

Website

enseo.com

Vendor Details

Company Name

eRoom Suite

Founded

1991

Country

Spain

Website

www.eroomsuite.com

Product Features

Product Features

Alternatives

Alternatives

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