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Description
Enseo stands out as a premier provider of customer experience technology, focusing on sectors such as hospitality, senior living, and education. With a legacy of over 24 years marked by groundbreaking innovations, Enseo offers exceptional technology solutions that include in-room entertainment, managed Wi-Fi, room controls, and devices designed for employee safety. Their advanced platform seamlessly integrates popular streaming services like Netflix and YouTube onto guest room televisions, ensuring comprehensive Wi-Fi coverage throughout entire properties, while also featuring energy management systems that automate the control of thermostats, lighting, and window treatments. Furthermore, Enseo's employee safety solutions are equipped with reliable panic buttons, significantly enhancing the security of staff members. As a company committed to both employee satisfaction and technological progress, Enseo is also recognized for providing sustainable products and services that encompass not only in-room entertainment and high-speed internet but also energy management systems and room control technologies. Through their continuous evolution, Enseo aims to redefine the standards of customer experience in every sector they serve.
Description
eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enseo
Founded
2000
Country
United States
Website
enseo.com
Vendor Details
Company Name
eRoom Suite
Founded
1991
Country
Spain
Website
www.eroomsuite.com